Frequently Asked Questions

We help missionaries keep their current phone number while they are serving, so they can return home with the same number they left with.

Keeping your number helps avoid updating contacts, changing accounts, and losing access to services tied to your phone number. It also makes the transition home much easier.

Yes, we guarantee you’ll return home with the same phone number you had before leaving on your mission.

Yes, we work with all domestic and some international carriers. During the signup process, we’ll verify compatibility and walk you through everything.

Not at all. We guide you step-by-step and handle most of the process for you.

Setup timing can vary depending on your current carrier, but most transfers can be completed fairly quickly once we receive the required information.

The number is securely maintained during the mission period so it can be returned when the missionary comes home. We also offer an option that allows parents or family members to receive texts or verification codes if access is needed while the missionary is away.

Typically, we’ll need the current phone number, carrier information, and some account details to complete the transfer process.

Yes. Protecting and preserving your number is the entire purpose of the service.

We help transfer the number back so the missionary can resume using their original number.

Our team is happy to help walk you through each step and answer any questions along the way.

Yes. In many cases, parents complete the setup process before the missionary leaves.

Your phone number itself is what’s being preserved. Specific device settings and apps can vary, and we can help answer questions during setup.

Pricing information is available during signup, and we aim to keep the process simple and transparent.

We recommend starting as early as possible before the missionary leaves to allow enough time for setup and transfer.