Privacy Policy
Legal · Effective July 29, 2026
Return With Your Number (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, request information, purchase our services, or communicate with us. By using our website or services, you agree to the practices described here.
Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number, including the phone number you wish to preserve
- Mobile carrier name and the account details needed to transfer your number
- Mission or departure information you choose to share, such as the mission location
- Billing information and payment details
- Any other information you include when you contact us or fill out a form
We also automatically collect certain information when you use our website, including:
- IP address
- Browser type and device information
- Pages viewed, links clicked, and how you interact with the site
- Cookies and similar tracking technologies, described below
Payment Information
Payments are processed securely by our third-party payment processor, Stripe. We do not store your full card number on our servers. Your payment details are handled by Stripe in accordance with its own privacy and security standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, understand how visitors use it, and improve our marketing. This includes tools that share limited information with advertising and analytics platforms:
- Meta (Facebook and Instagram): We use the Meta Pixel and the Conversions API to measure the performance of our advertising and to show relevant ads. This may involve sharing information such as your email address, phone number, IP address, and actions you take on our site with Meta, which uses it to match your activity to a Meta account for measurement and advertising.
- Google: We may use Google Analytics and related tools to understand website traffic and usage.
You can control cookies through your browser settings, and you can manage how Meta and Google use your information through their respective ad and privacy settings.
How We Use Your Information
We use the information we collect to:
- Provide our service, including transferring your phone number off your carrier, holding it safely for the length of your plan, and transferring it back when your missionary returns
- Process payments and send receipts
- Communicate with you about your order, your account, and support requests
- Send you resources, updates, and marketing messages you have opted in to receive
- Improve our website, services, and customer experience
- Comply with legal obligations and protect against fraud or misuse
How We Share Your Information
We do not sell your personal information. We share information only as needed to run our service, including with:
- Mobile carriers and telecommunications partners, in order to transfer and hold your phone number
- Payment processors, such as Stripe, to complete your purchase
- Email and communication providers, to send you messages you have requested
- Advertising and analytics platforms, such as Meta and Google, as described above
- Service providers who help us operate our website and business
- Legal and regulatory authorities, where required by law or to protect our rights
Data Retention
We keep your personal information only for as long as needed to provide our service, meet legal and accounting requirements, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Data Security
We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time using the unsubscribe link in our emails
- Opt out of certain uses of your information for advertising
To make any of these requests, contact us at info@returnwithyournumber.com. Residents of California and certain other states may have additional rights under applicable privacy laws.
Children's Privacy
Our services are intended for adults and for missionaries who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about these Terms, please reach out:
Return With Your Number
Email: info@returnwithyournumber.com
Phone: 1-866-551-2789